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Sophos Central - Delete server

Marco Semboli

Greetings everyone,
I have about ten servers that have already been removed from the domain and deleted by AD;

these vm has not been uninstalled sophos and now i would like to remove them from sophos central.

I deleted the "older" server from Central Admin but obviously the license status remained unchanged Is there anyone who has had a similar situation and who can tell me how to solve it?


Thanks in advance,



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    Hello Marco,

    Thank you for reaching out!

    Licensing in Central gets updated on the 30 day cycle, so depending on when you are in that cycle it may take 1-30 days to see the change in licensing usage in Central. You can delete decommissioned machines from Central and deploy new ones even if it will show that you are going over your license limit and eventually it will show the correct amount. If the license usage amount stays incorrect after a full 30 day wait, please create a case with Support. Hope that helps! Please let me know if you have any further questions!

    Hope that helps! Please let me know if you have any further questions! 

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  • 0

    Hello Marco,

    Thank you for reaching out!

    Licensing in Central gets updated on the 30 day cycle, so depending on when you are in that cycle it may take 1-30 days to see the change in licensing usage in Central. You can delete decommissioned machines from Central and deploy new ones even if it will show that you are going over your license limit and eventually it will show the correct amount. If the license usage amount stays incorrect after a full 30 day wait, please create a case with Support. Hope that helps! Please let me know if you have any further questions!

    Hope that helps! Please let me know if you have any further questions! 

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