This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Lockdown Microsoft Edge

Hello @all,

I have a small problem regarding InterceptX Endpoint on some of my PCs in a branch office.

As soon as I start Microsoft Edge the Endpoint Protection delivers a notification saying there has been a 'Lockdown Exploit' in Edge.

However after a few minutes I get a notification in my central saying there was nothing to delete in the path of MS Edge.

Do you have any suggestions on how to handle this?



This thread was automatically locked due to age.
  • Hi Quasar,

    had the same problem, Sophos is currently investigating. This occurs when Microsft Edge is set as a default browser and on Edge version 93.0.961.38. Open a support case so the Sophos Support is aware of that.

    Cheers,

    /[bOB|tHE|rOCK]\
    • Hello quasar,

      Thank you for reaching out to the Sophos Community. 

      An initial step you can try is deploying the "Hotfix Package" for Intercept X onto the affected device. 

      If this still does not work, I'd recommend creating a new "Threat Protection policy" to be applied to the affected device. Within the new policy, you can try turning off certain protection features under "Runtime Protection", specifically "Protect web browsers" to see if you can find a usable configuration that will allow the app to work. This can be used as a work-around for the time being. 

      Can you check the Windows Application Event Viewer and filter by Event ID 911? If you're able to find an entry that corresponds with the lockdown detection, please paste the contents of the log entry here. 

      Kushal Lakhan
      Team Lead, Global Community Support
      Connect with Sophos Support, get alerted, and be informed.
      If a post solves your question, please use the "Verify Answer" button.
      The New Home of Sophos Support Videos!  Visit Sophos Techvids
      • Hello Qoosh,

        I found a entry regarding PID 911.

        Mitigation   Lockdown
        Timestamp    2021-11-09T15:10:13

        Platform     10.0.19043/x64 v523 06_9e-
        PID          14044
        Application  C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
        Created      2021-05-22T11:10:56
        Modified     2021-11-04T08:54:54
        Description  Microsoft Edge 95

        Operation    SetValueKey
        Key          \REGISTRY\USER\S-1-5-21-291532225-531189968-1237804090-12199\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\
        Value Name   MicrosoftEdgeAutoLaunch_35F8F3346C021A489FDBFF14FD72277C
        Value        "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window --win-session-start /prefetch:5

        Process Trace
        1  C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe [14044]
        "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window /prefetch:5
        2  C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe [8100]
        "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window /prefetch:5
        3  C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe [13216]
        "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window /prefetch:5
        4  C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe [12884]
        "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window /prefetch:5
        5  C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe [13112]
        "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --profile-directory=Default
        6  C:\Windows\explorer.exe [2032]
        7  C:\Windows\System32\userinit.exe [4472]
        8  C:\Windows\System32\winlogon.exe [888]
        winlogon.exe
        9  C:\Windows\System32\smss.exe [732]
        \SystemRoot\System32\smss.exe 00000198 00000084
        10 C:\Windows\System32\smss.exe [572]
        \SystemRoot\System32\smss.exe

        Thumbprint
        5c33b6d562ede47fec2489d32a7682e0bfb68ecde904eb2dc1c2cf1c3c396714
        Data based thumbprint
        fdbd40f805606908af0450ce42e7a30eb990627335f12cf0a8de3aa69a25431e