Hi,
we need to uninstall Sophos interceptX via manage engine desktop Central. how we can do it?
I tried it with the silent switches argument available on the web. but non of those worked.
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Hi,
we need to uninstall Sophos interceptX via manage engine desktop Central. how we can do it?
I tried it with the silent switches argument available on the web. but non of those worked.
I recommend using the following article to query the registry for components that need to be removed.
- Uninstall using a command line or batch file
When trying the REG QUERY present in the article above, some of the components do not report back the "UninstallString". For these components, I recommend browsing the registry in order to locate the string.
Another option would be to use the following REG QUERY command along with the document above to match the uninstall command with all components returned.
- REG QUERY HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall /s /f UninstallString > C:\Windows\Temp\UninstallStrings.txt
Keep in mind you will need to do this for the 32 and 64bit locations to ensure you’re returned all required components.
Another option would be to use the "Manage Endpoint Software" function from Sophos Central Admin. You can reduce the number of components installed on the endpoint so that only the "Core Agent" is present. This will make it so that there are fewer items that need to be removed.
Let me know if this helps.
I recommend using the following article to query the registry for components that need to be removed.
- Uninstall using a command line or batch file
When trying the REG QUERY present in the article above, some of the components do not report back the "UninstallString". For these components, I recommend browsing the registry in order to locate the string.
Another option would be to use the following REG QUERY command along with the document above to match the uninstall command with all components returned.
- REG QUERY HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall /s /f UninstallString > C:\Windows\Temp\UninstallStrings.txt
Keep in mind you will need to do this for the 32 and 64bit locations to ensure you’re returned all required components.
Another option would be to use the "Manage Endpoint Software" function from Sophos Central Admin. You can reduce the number of components installed on the endpoint so that only the "Core Agent" is present. This will make it so that there are fewer items that need to be removed.
Let me know if this helps.