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endpoint.networkextension block Microsoft Connection on Mac 11.4

hey,

online Microsoft services seem to be blocked by Sophos Endpoint

:erreur 10:43:44.882318+0200 com.sophos.endpoint.networkextension nw_endpoint_handler_set_adaptive_read_handler [C320 IPv4#cab83ea2:443 ready socket-flow(satisfied (Path is satisfied), viable, interface: en0, ipv4, ipv6, dns)] unregister notification for read_timeout failed

erreur 10:43:44.882352+0200 com.sophos.endpoint.networkextension nw_endpoint_handler_set_adaptive_write_handler [C320 IPv4#cab83ea2:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: en0, ipv4, ipv6, dns)] unregister notification for write_timeout failed

erreur 10:43:44.970618+0200 com.sophos.endpoint.networkextension nw_socket_handle_socket_event <private> Socket SO_ERROR [54: Connection reset by peer]

erreur 10:43:44.970757+0200 com.sophos.endpoint.networkextension nw_read_request_report [C320] Receive failed with error "Connection reset by peer"

erreur 10:43:44.972676+0200 Microsoft Word Connection 23: received failure notification

erreur 10:43:44.973171+0200 Microsoft Word Connection 23: failed to connect 3:-9816, reason -1

erreur 10:43:44.973305+0200 Microsoft Word Connection 23: encountered error(3:-9816)

This happens on a guest session, not a standard session.



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  • Hi There, 

    Thank you for reaching us, Can you confirm with us what activity has been carried out on the system upon experiencing the said blocking? Are you also seeing any alert notifications on the endpoint? Can share a sample snapshot with us? 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
Reply
  • Hi There, 

    Thank you for reaching us, Can you confirm with us what activity has been carried out on the system upon experiencing the said blocking? Are you also seeing any alert notifications on the endpoint? Can share a sample snapshot with us? 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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