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Possible to find version update numbers in logs?

We received a false positive CryptoGuard alert over a week ago, and despite confidence that it's nothing to worry about, our team is still being asked to look into it.

Is there an easy, or at least straightforward, way for us to look back through one of the many, many logs generated by Sophos to see what version(s) were running on a specific date?

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FormerMember over 3 years ago +1 suggested

Can you do it - yes. Is it easy - no. You would have to look at the AutoUpdate logs plus the install logs in the %TEMP% folder to see the installation actions and correlate that to the date in question…

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0 Sophos User930 over 3 years ago

It depends on the version of the component. If it's HMPA, maybe the Sophos.log file would help under C:\ProgramData\HitmanPro.Alert\Logs\

You should see:

[Service] Startup (version 3.8.1.504)

for example.
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0 Sophos User930 over 3 years ago

It depends on the version of the component. If it's HMPA, maybe the Sophos.log file would help under C:\ProgramData\HitmanPro.Alert\Logs\

You should see:

[Service] Startup (version 3.8.1.504)

for example.
Cancel
Vote Up 0 Vote Down

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