This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos is clearing the malware locally but malware is being detected again

Hi

One of my endpoints have two malware detection event that says manual cleanup required. but after sometimes 2 more events come that malware was locally cleaned up.

but after that again the two events come that malware detected in the same file and manual cleanup required.

My question is that 1. if sophos was able to cleanup the malware locally why it is detected again?

                                2. What does malware locally cleaned up means?

I have given a screenshot where you can see malware detected and cleanup required at 9.51AM then was localy cleared at 10.40AM and again same thing detected at 3.50PM



This thread was automatically locked due to age.
Parents Reply Children
No Data