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Events in Sophos Endpoint Eventlog

BeEf

Hello,

I see strange entries in the eventlog of my the Endpoint Protection on my (and other) computers on the corporate networks. The entries are only visible locally and not in Sophos Central.

All involved computers incl. mine are status green. The involved devices are on different subnets/vlan so that this should be not an issue of broadcasts or something like this. 

What could be the reason for this? How can this be investigated further (e.g. logs)? Is this even necessary or are these "normal" entries?

In the Windows Event Logs I find nothing special (maybe I need to look somewhere else ...).

Reagards,
BeEf




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  • 0

    Anything in:

    C:\ProgramData\Sophos\Sophos Network Threat Protection\Logs\SntpService.log

    or

    C:\ProgramData\Sophos\Sophos Network Threat Protection\Logs\SophosIPS.log

    at the same time?

  • 0 in reply to Sophos User930

    you will see that, if the remote computer was restarting or updated Network Protection components.

    It needs to re-establish Heartbeat to Central to be "safe" again.

    The events are usually broadcasts from the other machine received by your computer.

    Nothing to be concerned about.

    But this can be tricky for machines in the same subnet unable to contact each other. If so, check these logs!

    You can usually ignore these.

    The I-X Clients show no useful administrative logs like when or what has been updated, but this is logged. I don't the understand the thoughts of who decided what logs are shown in the GUI and which not.

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