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Memory limits exceeded

Vivek Katakam

I have installed sophos-spl.service and all went fine on Linux x86_64 box. But it was not able to register with Sohphos centeral and when checked in the status I am getting the following error:

 osqueryd started [version=4.6.0]
osqueryd worker (1194508) stopping: Memory limits exceeded: 304048000
osqueryd started [version=4.6.0]
osqueryd[1445218]: osqueryd started [version=4.6.0]
Error logging the results of query: host_sensor_system_info: Cannot call registry item: SophosLogger>
 osquery extension /opt/sophos-spl/plugins/edr/extensions/SophosMTR.ext (1445223) stopping: Cannot fi>
 osqueryd[1449129]: osqueryd started [version=4.6.0]
osqueryd started [version=4.6.0]
osquery extension /opt/sophos-spl/plugins/edr/extensions/SophosMTR.ext (1449139) stopping: Cannot fi>
 osqueryd[1449820]: osqueryd started [version=4.6.0]

Can you please suggest.

Thanks and Regards,

Vivek



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  • 0 in reply to Vivek Katakam

    Hi Vivek,

    Thank you for sharing this info. Based on our list of supported products for Linux, the current version you're using is no longer supported. Refer to this knowledge base Article. Also was SAV already installed before you install SSPL. Before the installation of SAV, you need to install first SSPL services before SAV. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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