Programmes start very slowly

Hi,
we have a problem with the current intercept x client version.
The start of programmes has become very noticeably slower.
Are there any settings in the intercept x so that the programmes start as quickly as usual?



Supplement
[edited by: NSM Administrator at 9:37 AM (GMT -7) on 30 Jul 2021]
Parents
  • It really depends which feature is causing it.

    Are these programs local or run from a network drive?

    I would suggest on a test computer, configure a test Threat Protection policy and disable all the options.  Wait for the client to pickup the policy, should be about 1 minute maximum.  Then re-test.  Hopefully this returns the speed.  You can then work through adding the options back on,

    Hope it helps.

Reply
  • It really depends which feature is causing it.

    Are these programs local or run from a network drive?

    I would suggest on a test computer, configure a test Threat Protection policy and disable all the options.  Wait for the client to pickup the policy, should be about 1 minute maximum.  Then re-test.  Hopefully this returns the speed.  You can then work through adding the options back on,

    Hope it helps.

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