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Sophos Central Intercept X install via Datto RMM (MAC)

I have been fighting this for a little while. We have been growing so, we are trying to automate a lot of our installs using Datta RMM install jobs. We download the client-specific installer, upload it to Datto, and script it. We got the PC install working but I'm not able to get that script to work with Mac's. I have tried a bunch of different ones online but not successful. Has anyone been able to automate Sophos' install for Mac's using an RMM tool? if so can you share your script?

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0 GlennSen over 3 years ago

Hi There,

Thank you for reaching us. Related to this kind of deployment, I suggest you reach your Account manager to ask our professional services team for advice about this since this involves script modification that we don't support.

Glenn ArchieSeñas (GlennSen)

Global Community Support Engineer

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0 James Clinton over 3 years ago

Hi, No, not got it working, even running it manually as a test via terminal it fails, not a good demo as we are looking to implement this to all of our customers eventually

Did you get any help?
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0 Carlos Carrasquillo over 3 years ago in reply to James Clinton

No still working on.
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0 GlennSen over 3 years ago in reply to Carlos Carrasquillo

Hi Carlos/James,

Thank you for your feedback. can you send me a DM with your organization name which is registered on central, I'll try to check who your account manager is and share you the contact details for you to directly reach them to address this query? Apologies for the inconvenience but unfortunately, this kind of configuration is already out of our support scope and would require professional services expertise to make this happen.

Glenn ArchieSeñas (GlennSen)

Global Community Support Engineer

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0 James Clinton over 3 years ago in reply to GlennSen

Hi, I came here because I have had no assistance from my account manager as he is located in America and I am in the UK, so we only overlap for an hour or so each day, which is NOT helping to get this resolved
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0 GlennSen over 3 years ago in reply to James Clinton

Hi James,

Thank you, Apology for hearing this, Share with me your account name/organization name for me to be able to assist further about this one.

Glenn ArchieSeñas (GlennSen)

Global Community Support Engineer

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