disable sophos tamper protection on mac

Question

Hi team. 
 
 I currently have a problem, one of our clients did not renew his license, however we disabled the protection of the equipment but when uninstalling it continues to ask for the password and as it has been a long time I cannot recover it, is there any way to disable it on mac?

GlennSen · Answer

Hi There, 
 Thank you for reaching us. You may follow the below steps to uninstall the MAC endpoint when tamper protection is turned on. 
 Open terminal 'command + spacebar' search for "terminal" 
 
 vi kill_sophos 
 Copy text below, right-click on terminal window and select 'Paste': #!/bin/bash sudo rm -R /Library/Sophos\ Anti-Virus/ sudo rm -R /Library/Application\ Support/Sophos/ sudo rm -R /Library/Preferences/com.sophos.* sudo rm /Library/LaunchDaemons/com.sophos.* sudo rm /Library/LaunchAgents/com.sophos.* sudo rm -R /Library/Extensions/Sophos* sudo rm -R /Library/Caches/com.sophos.* 
 Press 'Esc' on your keyboard 
 Enter ' :wq' and press return ( Colon W Q Enter) 
 sudo chmod +x kill_sophos 
 Enter local mac password 
 run script by entering below on terminal ./kill_sophos 
 enter password and watch everything die 
 Open Finder and go to 'Applications' 
 click Remove Sophos Endpoint 
 It&rsquo;ll now let you remove Sophos Endpoint without the tamper protection password. 
 
 Let us know if you faced any issues.