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Sophos Migration tool not working

I installed successfully a migration tool on our server but I'm getting error when I trying to launch migration tool. error says "Unable to connect sophos central'

SEC 5.5.0
Windows Server 2008 R2

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0 QC over 3 years ago

Hello Sean Patrick Mantica,

did you find the mentioned article (previously 122503)? It suggests to Check the server is configured to allow TLS 1.2 connections..

Christian
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0 Sean Patrick Mantica over 3 years ago in reply to QC

I already allow tls 1.2 on server registry still same error
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0 GlennSen over 3 years ago in reply to Sean Patrick Mantica

Can you share with us the logs for the migration tool which can be found here C:\ProgramData\Sophos\Cloud Migration Tool\Logs\

Glenn ArchieSeñas (GlennSen)

Global Community Support Engineer

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