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Client doesn`t appear in Central Admin

Hello,

We have a client that does not appear as managed computer in Central Admin but has Sophos installed. The Client is still in the "unmanaged devices" group. All services are up and the client can get updates.

I remember that we have to re-register the client . In the past there was a command with which we could re-register the client.

I think it was setup.exe --registeronly. But it looks like the command will no longer exist.

Do you have an idea what we can do?

Unfortunately we can't reinstall the client, because we need the tamper protection password which we can get from the SEC.

Many thanks in advance!



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  • Hello Jonas Wirth,

    are you indeed talking about the on-premise product and SEC? AFAIK there never was a switch for (re-)registration. Furthermore, TP is off by default in the on-premise version and you don't have computer-specific passwords but per-policy passwords.

    Christian

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  • Hello Jonas Wirth,

    are you indeed talking about the on-premise product and SEC? AFAIK there never was a switch for (re-)registration. Furthermore, TP is off by default in the on-premise version and you don't have computer-specific passwords but per-policy passwords.

    Christian

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