Remove expired licenses from central

Hi admin_idl,

Thanks for reaching out to the Community! 

We've moved this thread to the Intercept X Endpoint group from the UTM firewall group as it’s better suited here.

This question is better suited for the account manager and licensing team; I'd suggest you reach out to your Sophos Account Manager to discuss the possible options. 

Thanks,

Hi admin_idl,

Thanks for reaching out to the Community! 

We've moved this thread to the Intercept X Endpoint group from the UTM firewall group as it’s better suited here.

This question is better suited for the account manager and licensing team; I'd suggest you reach out to your Sophos Account Manager to discuss the possible options. 

Thanks,

Hi Harsh Patel,

Unfortunately, no one has contacted us yet.

Regards,

Leon Herber

Hi admin_idl,

Thanks for the update.

If you have an open support case, please send me the case number via personal message, and I will help with the follow-up. 

Thanks,

Ah okay. 

i thought the case was moved to another group. Was anything said about it there? Or should I open a support case again?

Hi admin_idl,

Please open a customer care support case at support.sophos.com for further assistance. We won't be able to check your central account on Community Forms. 

Thanks,