Cannot start HitmanPro.Alert service on Intercept X

Hello everyone, 

I have two Windows Servers that report the HitmanPro.Alert service as Stopped.

Once I open windows services and try to manually start it I get this message:

"Windows coul not start the HitmanPro.Alert service service on Local Computer.

Error 32: The process cannot access the file because it is being used by another process"

I cant see any related process running into the task manager windows.

Also, before trying to start the HitmanPro.Alert service I stop the Sophos AutoUpdate Service.

Something that catches my attention is that eventhough I stop the Sophos AutoUpdate Service, the Update Status hangs in a permanent "loading"  indicator.

Is this permanent updating status related to why I cannot start de HitmanPro.Alert service?

Please advise.

Thanks in advance.