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Intercept X advanced with EDR trial licence problem

Our orginization got the licence for the intercept x advanced, 3 days ago i started the trial for the intercept x advanced with EDR, and all the licences shifted to the trial, 

what happens once the trial expires, will i have to uninstall and install with the licence we have have or it would automatically shift back to our licence, 

and is it possible to cancel the trial or i have to wait for it to expire to find out?



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  • Hi, 

    When the trial license expires, it’ll automatically shift back to your licensed account. But Just to make sure I would suggest you keep on track on its expiration date and whatever decision you came-up with after the trial you can reach our customer care team if you wish to process with the said subscription or remove the trial completely. 

    For the second question, the answer is Yes, you can cancel the trial account by reaching our customer care support team and ask them to remove it under your central account. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

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