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(Sophos Advisory] Central Dashboard: Only the left hand navigation window is displayed after logging in


Sophos Engineering is aware of a display issue seen when first logging into Sophos Central Dashboard via MFA (multi-factor authentication).

The left menu pane will show, and the right window will be blank initially.

Until this is resolved, customers should either select any of the navigation links on the left side or refresh the web page after initially logging in.

Applies to the following Sophos product(s) and version(s)
Central Dashboard


Some customers will see a partially blank screen when logging into Central Dashboard until they select a link or refresh the page.

Current status

Jan 13th 2021 - Sophos Engineering is aware of this issue and currently investigating a solution.

What to do

Customers should either refresh the webpage or select any of the navigation links on the left-hand side after the initial login.

Next update

This article will be updated when information becomes available