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Intercept X Endpoint Users in User Portal

Steven Barnes

Hello!  We're installing Intercept X Endpoint on machines that are not part of a domain.  Unfortunately, this means users are appearing in Sophos Central as [Machine Name]\[User], for example

MACHINE001\Employee1

MACHINE002\Employee1

While its the same user, they appear twice on the Users screen.  How does that impact licensing given its per-user?



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  • +1

    Hi Steven,

    Since licensing is based on users, you'll need to associate all logins of each user to the user itself.  For example these logins should belong to Employee1.

    MACHINE001\Employee1

    MACHINE002\Employee1

    To achieve this, simply follow these steps:

    1. Log in to Sophos Central Admin.
    2. Under People, click the name of the user that needs to be modified.
    3. Click Edit next to Logins on the bottom right.
    4. From either Available Logins, tick the box of the login account that you want to be assigned to your target user.
    5. Click the > button.
    6. Click Save.
    7. If desired, rename this user to Employee1 rather than MACHINE001\Employee1.
    8. Delete the old reassigned login user with no logins or computers associated to it.
  • 0 in reply to MEric

    This is perfect, thank you for your help!

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