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Como añadir licencias de clientes en el portal de partner

Buenas noches,

Soy nuevo usando Sophos, acabamos de hacer la primera compra de licencias para algunos de nuestros clientes y no encuentro forma de gestionar las protecciones desde una única consola. No encuentro como activar las licencias. No se si las tengo que activar en mi consola de Admin, o en mi consola de partner o si necesito una consola de admin por cada cliente... 
No es nada intuitiva esta forma de gestionar los clientes.



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  • Hey There, 

    Thank you for reaching us out, In order for you to manage your clients, you need to become a partner which has the ability to manage multiple client using partner portal/dashboard.
    Since you've Motioned that you are new to our product, I would suggest you to reach your account manager to explain further this feature. You can also reach our Customer Care team to help you with this. Refer to this link for you to reach our customer care team by dialing the tool free number on your region.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
Reply
  • Hey There, 

    Thank you for reaching us out, In order for you to manage your clients, you need to become a partner which has the ability to manage multiple client using partner portal/dashboard.
    Since you've Motioned that you are new to our product, I would suggest you to reach your account manager to explain further this feature. You can also reach our Customer Care team to help you with this. Refer to this link for you to reach our customer care team by dialing the tool free number on your region.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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