Ao tentar instalar em um dos servidores aparece o erro abaixo, na maquina tem internet normal e até o site da Sophos abre normalmente.
através do instalador SophosInstall.exe:
a connection to sophos could not be established
através do SophosSetup.exe o log:
Started C:\Users\ADMINI~1\AppData\Local\Temp\2\sfl-0589a400\Setup.exe 2020-11-30T17:55:46.5242376Z INFO : Stage 1 command-line options: 2020-11-30T17:55:46.5242376Z INFO : --- 2020-11-30T17:55:46.5242376Z INFO : Quiet mode on: 0 2020-11-30T17:55:46.5242376Z INFO : Automatic Proxy detection disabled: 0 2020-11-30T17:55:46.5242376Z INFO : No feedback mode on: 0 2020-11-30T17:55:46.5242376Z INFO : Dump feedback enabled: 0 2020-11-30T17:55:46.5242376Z INFO : Bypass competitor removal: 0 2020-11-30T17:55:46.5242376Z INFO : Using CRT catalog file path: -- 2020-11-30T17:55:46.5242376Z INFO : Only register endpoint with Central: 0 2020-11-30T17:55:46.5242376Z INFO : Log messages between endpoint and Central: 0 2020-11-30T17:55:46.5242376Z INFO : Log command-line passed to executables: 0 2020-11-30T17:55:46.5242376Z INFO : Using custom server that hosts the installer stage2 filename : -- 2020-11-30T17:55:46.5242376Z INFO : Using cloud group: -- 2020-11-30T17:55:46.5242376Z INFO : Overriding computer name: -- 2020-11-30T17:55:46.5242376Z INFO : Overriding computer description: -- 2020-11-30T17:55:46.5242376Z INFO : Overriding domain name: -- 2020-11-30T17:55:46.5398168Z INFO : Language will be set to: -- 2020-11-30T17:55:46.5398168Z INFO : Using message relays: -- 2020-11-30T17:55:46.5398168Z INFO : Proxy address: -- 2020-11-30T17:55:46.5398168Z INFO : Proxy user name: -- 2020-11-30T17:55:46.5398168Z INFO : Using custom customer token: -- 2020-11-30T17:55:46.5398168Z INFO : Using specified products: -- 2020-11-30T17:55:46.5398168Z INFO : Using certificates from the MCS app data folder.: 0 2020-11-30T17:55:46.5398168Z INFO : Using custom customer ID.: -- 2020-11-30T17:55:46.5398168Z INFO : Using specified user ID.: -- 2020-11-30T17:55:46.5398168Z INFO : Using local install source.: -- 2020-11-30T17:55:46.5398168Z INFO : Using experimental SRV.: -- 2020-11-30T17:55:46.5398168Z INFO : Invoked as part of SEC migration.: 0 2020-11-30T17:55:46.5398168Z INFO : --- 2020-11-30T17:55:46.5398168Z INFO : Sending HTTP 'POST' request to: api/download/stage2-details/ec9fcd49-68d2-47ae-b9a9-e65864b8624f 2020-11-30T17:55:46.6021336Z WARNING : WinHttpGetProxyForUrl returned: 12180 2020-11-30T17:55:46.6021336Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'. 2020-11-30T17:55:46.6021336Z INFO : Set security protocol: 00000800 2020-11-30T17:55:46.6021336Z INFO : Opening connection to dzr-api-amzn-us-west-2-fa88.api-upe.p.hmr.sophos.com 2020-11-30T17:55:46.6177128Z INFO : Request content size: 30 2020-11-30T17:55:47.4278312Z INFO : Sending request 2020-11-30T17:55:47.4434104Z INFO : Request sent 2020-11-30T17:55:47.6615192Z INFO : Response status code: 200 2020-11-30T17:55:47.6615192Z INFO : Response data size: 175 2020-11-30T17:55:47.6615192Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200 2020-11-30T17:55:47.6615192Z INFO : Parsing message received for Stage 2 filename: '{"mcs_server":"dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com","stage2_filename":"stage2-1.10.305.0-f6402baa215a4de585ec6b7c5d5efd87f8c091137ed80c75c7ac1bd926376dc0.tar.gz"}' 2020-11-30T17:55:47.6615192Z INFO : Sending HTTP 'GET' request to: full/central/windows/business/installer/stage2-1.10.305.0-f6402baa215a4de585ec6b7c5d5efd87f8c091137ed80c75c7ac1bd926376dc0.tar.gz 2020-11-30T17:55:47.6615192Z WARNING : WinHttpGetProxyForUrl returned: 12180 2020-11-30T17:55:47.6615192Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'. 2020-11-30T17:55:47.6615192Z INFO : Set security protocol: 00000800 2020-11-30T17:55:47.6615192Z INFO : Opening connection to downloads.sophos.com 2020-11-30T17:55:47.6770984Z INFO : Request content size: 0 2020-11-30T17:55:47.9886824Z INFO : Sending request 2020-11-30T17:55:47.9886824Z INFO : Request sent 2020-11-30T17:55:49.4375480Z INFO : Response status code: 200 2020-11-30T17:55:49.4531272Z INFO : Response data size: 3197559 2020-11-30T17:55:49.4531272Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200 2020-11-30T17:55:49.4687064Z INFO : Extracting files: 2020-11-30T17:55:49.4687064Z INFO : integrity.dat 2020-11-30T17:55:49.4842856Z INFO : manifest.dat 2020-11-30T17:55:49.4998648Z INFO : scf.dat 2020-11-30T17:55:49.4998648Z INFO : sdds3-sync.exe 2020-11-30T17:55:49.5777608Z INFO : sof.dat 2020-11-30T17:55:49.5777608Z INFO : SophosSetup_Stage2.exe 2020-11-30T17:55:49.7491320Z INFO : su-setup32.exe 2020-11-30T17:55:49.7647112Z INFO : su-setup64.exe 2020-11-30T17:55:49.7958696Z INFO : SUL.dll 2020-11-30T17:55:49.8426072Z INFO : Management Certs/sophosca1.crl 2020-11-30T17:55:49.8737656Z INFO : Management Certs/sophosca1.crt 2020-11-30T17:55:49.8737656Z INFO : Management Certs/sophosca2.crl 2020-11-30T17:55:49.9828200Z INFO : Management Certs/sophosca2.crt 2020-11-30T17:55:49.9828200Z INFO : Management Certs/sophosca3.crl 2020-11-30T17:55:49.9828200Z INFO : Management Certs/sophosca3.crt 2020-11-30T17:55:50.0139784Z INFO : Management Certs/sophosca4.crl 2020-11-30T17:55:50.1230328Z INFO : Management Certs/sophosca4.crt 2020-11-30T17:55:50.1230328Z INFO : ManifestCerts/rootca.crl 2020-11-30T17:55:50.1541912Z INFO : ManifestCerts/rootca.crt 2020-11-30T17:55:50.1697704Z INFO : ManifestCerts/rootca384.crl 2020-11-30T17:55:50.4657752Z INFO : ManifestCerts/rootca384.crt 2020-11-30T17:55:50.6059880Z ERROR : FileSystemFinder failure: 87 2020-11-30T17:55:50.6059880Z ERROR : FileSystemFinder failure: 87 2020-11-30T17:55:50.6527256Z INFO : Cleaning up extracted files 2020-11-30T17:56:09.8141679Z INFO : FindMainWindow: pid=0 2020-11-30T17:56:09.8297471Z ERROR : Exception: Could not find any files named *manifest.dat in C:\\Program Files\\Sophos\\CloudInstaller\\extract_cache
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