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One or more Sophos services are missing or not running

Hi ,

in some computer we get the Error "One or more Sophos services are missing or not running" . The Windows is UptoDate. I found an Article about it but how can i find which third party application may interfere with Sophos services.

I reinstalled Sophos Endpoint Agent but the Services will disappear again.

Regards

Ahmed



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Parents
  • Hi ,

    to give you best support please provide some insights to us. Please provide the following information:

    • What services are missing or not running? Please check the Endpoint Self Help, you reach it by clicking on "Info" in the Endpoint Agent.
    • Also, please provide Info about the Operating System of your affected device.







    As soon as we get more info from you, we can start a better troubleshooting.

    Thank you in advance!

    Intrusus
    Sophos Certified Engineer | Sophos Certified Technician

    private lab:
    XG firewall with SFOS 18.0.3 MR-3
    Intercept X Advanced (for Server) with EDR EAP latest
    If a post solves your question use the 'Verify Answer' link

Reply
  • Hi ,

    to give you best support please provide some insights to us. Please provide the following information:

    • What services are missing or not running? Please check the Endpoint Self Help, you reach it by clicking on "Info" in the Endpoint Agent.
    • Also, please provide Info about the Operating System of your affected device.







    As soon as we get more info from you, we can start a better troubleshooting.

    Thank you in advance!

    Intrusus
    Sophos Certified Engineer | Sophos Certified Technician

    private lab:
    XG firewall with SFOS 18.0.3 MR-3
    Intercept X Advanced (for Server) with EDR EAP latest
    If a post solves your question use the 'Verify Answer' link

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