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Sophos endpoint error message during installation

Garry Grewal

After run the setup of Sophos end point protection I got the the error message after pre-installation process " sophos encryption is not compatible with safeguard encryption"

SGN 8.30 also installed on system.

Dell AIO3050 Intel Core i3 system with Win10pro / 4GB RAM



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  • FormerMember
    0 FormerMember

    You downloaded the Central agent with Device Encryption - this can't be installed with Safeguard. Instead, go to your downloads pane in Central and choose custom installer and de-select Central Device Encryption. This will fix this issue.

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