This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Endpoint Full Disc Access continues to create errors and pop up daily on workstations

In Macintosh environments, both Catalina and in Big Sur, we are seeing non-stop alert notifications to Allow for Full-Disc Access for the Sophos endpoint client. We have added it, removed it and added it again, done everything we can think of, yet the Alert persists, and keeps prompting users to do it again and again. The Alert informs the end user that the Sophos Endpoint app is NOT protecting their machine, and this is very much creating issues. This is important to be resolved soon, as it has been happening for several weeks now. Please Advise. I understand Big Sur is not supported, but we for CERTAIN have this issue happening in the most recent version of Catalina. 



This thread was automatically locked due to age.
Parents
  • Hi,

    there is actually a KBA on this subject in the Sophos home support page. You  need to change your access level in the MAC to locate and add the extra items.

    Ian

    XG115W - v20 GA - Home

    XG on VM 8 - v20 GA

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • Hi,

    there is actually a KBA on this subject in the Sophos home support page. You  need to change your access level in the MAC to locate and add the extra items.

    Ian

    XG115W - v20 GA - Home

    XG on VM 8 - v20 GA

    If a post solves your question please use the 'Verify Answer' button.

Children
No Data