Has anyone had success running Five9 Softphone with Intercept X. My organization current uses 2 versions of Five9's software for our call center, one is java based, which was easy to get working. The other is application based which the user logs in through website and software loads once website authentication is completed. I have created global exclusions for every Five9 file possible, every server that the application communicates with, allowed Five9 Softphone in the application control, and disabled all Web Control, along with disabling Windows Firewall completely.
Despite all of this, I still receive a notification from Five9 Softphone Tray when trying to login in of an error code that states Port Busy. When disabling real-time internet scanning the application will load and users are able to login, please tell me someone has experienced this as I am out of ideas and I currently have 4 PC's down in my call center causing lost revenue.
Thank you in advance.
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