10.0.4 Network Extension App - Excessive CPU Usage

We had identified and fixed the issue that we believed was causing the excessive CPU usage with the Network Extension app but as many of you are still encountering the problem there is obviously something else going on, something that we've so far been unable to reproduce.

We've started this thread to collect and collate the details on the occurrences of this on 10.0.4 and as a place to post your SDUs.

We still believe that network connectivity issues and the high CPU are unrelated as the Network Extension app is not directly involved in network activity, as it behaves as a watcher to the actual network extension which is what performs the actual interception.

Thank you for your continued feedback and your patience.

Parents
  • I am in the same boat. Running 10.0.4, updated from Catalina to Big Sur 11.2.3 on a 2017 13" MBP. Suddenly having issues with com.sophos.endpoint.networkextension CPU usage spiking and my AnyConnect VPN dropping as well as local web browser grinding to a halt. Submitted a case with SDU attached this morning.

    Other users have reported similar issues and I am working with them to gather additional info and SDUs to confirm the details match.

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  • I am in the same boat. Running 10.0.4, updated from Catalina to Big Sur 11.2.3 on a 2017 13" MBP. Suddenly having issues with com.sophos.endpoint.networkextension CPU usage spiking and my AnyConnect VPN dropping as well as local web browser grinding to a halt. Submitted a case with SDU attached this morning.

    Other users have reported similar issues and I am working with them to gather additional info and SDUs to confirm the details match.

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