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Version 9.5.2 Released Today

bobcook

Hello everyone,

We just released Sophos Anti-Virus Home Edition version 9.5.2 to all users today. This version has been in "preview" status for a couple of months and we've had great feedback. Thanks to the people who installed the preview, we got more than seven thousand installs since its availability in early June.

You should see approximately a 30mb download followed by the update. As mentioned a long time ago, we do not support macOS 10.6 or 10.7 any longer, and the installation will fail. We do fully support macOS 10.8 and up, and this version should correct the updating issue seen on later versions of the Sierra 10.12 public beta builds.

Thanks for your support and let us know about issues you encounter.



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  • 0

    Since my Mac was updated to 9.5.2 a lot of "SophosDignostic.gz" files are created in the log folder. I can see this behavior on three Macs.

    By the way i can also confirm that Time Machine backup are very slow since 9.5.2

  • 0 in reply to TobiasJankowski

    TobiasJankowski said:
    Since my Mac was updated to 9.5.2 a lot of "SophosDignostic.gz" files are created in the log folder

    Had this too. Finally I just removed Sophos (uninstall application in /Library/Sophos Anti-Virus/Remove Sophos Anti-Virus.app ) and I downloaded also their uninstall application and ran that too (probably that is an overkill).

    Then installed 9.2.8 (as offered by our University), updated, and everything is fine.

    It's bizarre - not the first time Sophos got by itself in an unrecoverable state. Happy though that it works again.

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  • 0 in reply to TobiasJankowski

    TobiasJankowski said:
    Since my Mac was updated to 9.5.2 a lot of "SophosDignostic.gz" files are created in the log folder

    Had this too. Finally I just removed Sophos (uninstall application in /Library/Sophos Anti-Virus/Remove Sophos Anti-Virus.app ) and I downloaded also their uninstall application and ran that too (probably that is an overkill).

    Then installed 9.2.8 (as offered by our University), updated, and everything is fine.

    It's bizarre - not the first time Sophos got by itself in an unrecoverable state. Happy though that it works again.

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  • 0 in reply to jorgk

     

    To shed a little light on these SophosDiagnostics.gz files, some changes were made in 9.5 that introduced these as a dedicated location to log into, instead of writing to the system log. They are gzipped text files and they will take up a maximum of 100MB (that is 20 files of 5MB each). Further details are available in the files themselves.

    Regards,

    Bob

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