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Version 9.5.2 Released Today

bobcook

Hello everyone,

We just released Sophos Anti-Virus Home Edition version 9.5.2 to all users today. This version has been in "preview" status for a couple of months and we've had great feedback. Thanks to the people who installed the preview, we got more than seven thousand installs since its availability in early June.

You should see approximately a 30mb download followed by the update. As mentioned a long time ago, we do not support macOS 10.6 or 10.7 any longer, and the installation will fail. We do fully support macOS 10.8 and up, and this version should correct the updating issue seen on later versions of the Sierra 10.12 public beta builds.

Thanks for your support and let us know about issues you encounter.



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  • 0

    In recent days my Time Machine backups have been very slow. After some experimentation, I think it is related to Sophos.

    I have a USB3 WD Passport, encrypted. My main HD (MBP, SSD, El Cap) is also encrypted. The TM drive is on the Sophos excluded list.

    Time Machine will start, but will backup about 1.9 MB in 30 minutes.

    If I turn off Sophos, the backup runs at the normal rate (~ 5Gb in 10 min).

    Are there any logs I can collect for Sophos to trouble shoot? My gut tells me it is related to the internal SSD in the MBP, not the external TM, but I cannot be sure.

  • 0 in reply to RichardMuise

    I have noticed the same issue with TM backups and the upgrade to Sophos 9.5.2.

    I leave Time Machine’s automatic backup off. I initiate a manual backup (Back Up Now) normally once a day when any work files have largely been saved to disk. The typical daily backup amounts to 2GB or less and has, for years, generally taken a couple of minutes at most with the backup “Count-Up” display moving pretty quickly, jumping many MB’s at a time.

    Starting immediately after the upgrade to Sophos 9.5.2, the time required to backup has grown substantially and the backup speed has dropped sharply especially at the beginning of the process with progress registered in KB's rather than MB's. It’s as if many very small files are being processed with much more “attention” than previously since what’s getting backed up hasn’t changed much except, perhaps, for what the 9.5.2 upgrade has introduced.

    Activity Monitor doesn’t show anything special going on. And Time Machine is on a different HD on the same SATA bus as the boot SSD.

    However, starting a manual backup just now with Sophos On Access scanning on runs very slowly (actually showing bytes for the first time ever); turning it off during the process speeds it up noticeably, and turning it back on slows it down again.

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  • 0 in reply to RichardMuise

    I have noticed the same issue with TM backups and the upgrade to Sophos 9.5.2.

    I leave Time Machine’s automatic backup off. I initiate a manual backup (Back Up Now) normally once a day when any work files have largely been saved to disk. The typical daily backup amounts to 2GB or less and has, for years, generally taken a couple of minutes at most with the backup “Count-Up” display moving pretty quickly, jumping many MB’s at a time.

    Starting immediately after the upgrade to Sophos 9.5.2, the time required to backup has grown substantially and the backup speed has dropped sharply especially at the beginning of the process with progress registered in KB's rather than MB's. It’s as if many very small files are being processed with much more “attention” than previously since what’s getting backed up hasn’t changed much except, perhaps, for what the 9.5.2 upgrade has introduced.

    Activity Monitor doesn’t show anything special going on. And Time Machine is on a different HD on the same SATA bus as the boot SSD.

    However, starting a manual backup just now with Sophos On Access scanning on runs very slowly (actually showing bytes for the first time ever); turning it off during the process speeds it up noticeably, and turning it back on slows it down again.

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