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Free Sophos for Linux asking for credentials

InternationalPossumBrotherhood

We are trying to install the Free Sophos standalone for Linux, but it is requiring product credentials to proceed. Are these this the same credentials we use for our licensed version? It was my understanding that using the 'free' tools wouldn't require credentials.

Thanks in advance.



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  • 0
    After several tries the install would complete, but now we get this message when running savupdate.

    Traceback (most recent call last):
    File "<string>", line 1, in <module>
    File "Updater.py", line 753, in main
    File "Updater.py", line 721, in tryRun
    File "Updater.py", line 634, in run
    File "GlobalConfiguration.py", line 227, in loadConfiguration
    File "SavconfigConfiguration.py", line 68, in __init__
    File "SavconfigConfiguration.py", line 114, in readValues
    File "SavconfigConfiguration.py", line 73, in _parseXml
    File "/build/python-build/python/install64/lib/python2.7/xml/dom/minidom.py", line 1928, in parseString
    File "/build/python-build/python/install64/lib/python2.7/xml/dom/expatbuilder.py", line 940, in parseString
    File "/build/python-build/python/install64/lib/python2.7/xml/dom/expatbuilder.py", line 223, in parseString
  • 0
    We realized that the previous error was from putting the wrong credentials in initially. Now with the credentials cleared, the error is 'invalid authentication'.
  • 0
    During installation the product will ask you whether you want to use free or supported. If you answer free, then some free credentials are automatically downloaded.
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