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Alureon virus on a Mac?

johardeman

My daughter has an iMac running OSX 10.6.8 and has been notified by Comcast that she has the "Alureon" virus.  I don't think that is possible as I understand that it is a Windows virus, but Comcast insists that it is her problem and she should contact her anti-virus software support.  Whenever she tries to use the internet a Comcast popup appears with the notice.. it can't be closed and she is unable to use any web pages.  She has no Windows software on her machine at all.  Could the issue be with the modem?  I'm grasping straws here.  Advice???? 

:1005389


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    There will be no popups or redirects as the name servers are currently managed by the FBI, who aren't interested in doing such things.  Soon they will be taking the servers offline, at which point name resolution will no longer work for anyone affected (most internet requests will just time out or return errors).

    The fix is to revert the DNS IPs to those managed by a legitimate network authority (like your local router or ISP).

    DNS Server is almost always grayed out in the Ethernet pane.  You need to click the Advanced... button, click the DNS tab, and click the + button under DNS Servers to add in servers other than those provided by the DHCP host.

    If it's the DHCP host's default DNS servers that are triggering the Comcast alert, then the problem isn't with the computer, it's with the device providing DHCP -- likely the router.  This will need to be accessed via admin mode, and told to automatically use the DNS IPs provided by its DHCP connection with the ISP gateway servers.

    :1005571
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  • 0

    There will be no popups or redirects as the name servers are currently managed by the FBI, who aren't interested in doing such things.  Soon they will be taking the servers offline, at which point name resolution will no longer work for anyone affected (most internet requests will just time out or return errors).

    The fix is to revert the DNS IPs to those managed by a legitimate network authority (like your local router or ISP).

    DNS Server is almost always grayed out in the Ethernet pane.  You need to click the Advanced... button, click the DNS tab, and click the + button under DNS Servers to add in servers other than those provided by the DHCP host.

    If it's the DHCP host's default DNS servers that are triggering the Comcast alert, then the problem isn't with the computer, it's with the device providing DHCP -- likely the router.  This will need to be accessed via admin mode, and told to automatically use the DNS IPs provided by its DHCP connection with the ISP gateway servers.

    :1005571
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