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Failed to download 'sdds:SOPHOS': invalid authentication. Please check PrimaryUpdateUsername and PrimaryUpdatePassword.

Uwe Förster

HI,

Today I've tried to setup SophosAV 9 under RHEL 7.9 with the vollowing command.

./install.sh --automatic --acceptlicence --live-protection=false --update-source-type=s --update-proxy-address=http:/XXX.YYY.ZZ:80 --update-free /opt/sophos-av

savupdate afterwards fails with the following messsge:

[root@tm-test04 sophos-av]# ./bin/savupdate -v 5
SOPHOS source is either SOPHOS, or the warehouse update source address.
Failed to download 'sdds:SOPHOS': invalid authentication. Please check PrimaryUpdateUsername and PrimaryUpdatePassword.
Failed to replicate from all update sources

The same behavior occures on other machines that had already installed SAV sinve 01.01.2022.

Has there anything changed with the beginning of this year?

Regards

Uwe



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