We are trying to scan a device, but the SVRT is failing to run.
I've attached the log.
The device is running Windows XP SP3 32 bit.
Any help would be appreciated.
7824.SophosVirusRemovalTool.log
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We are trying to scan a device, but the SVRT is failing to run.
I've attached the log.
The device is running Windows XP SP3 32 bit.
Any help would be appreciated.
7824.SophosVirusRemovalTool.log
HI ctkimball
Could you please make sure you are installing the latest version as from the logs it shows version 2.6.1. Kindly Download the tool from here and then try to scan the device.
Shweta
