This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SGNAuthService and "Sorry, this computer is locked"

Hi all.

We have troubles.
There is SafeGuard Easy 5.50.8.13 installed at netbook Lenovo IdeaPad U165 with Windows 7 Starter. Besides other policies there are the following:
Maximum no. of faild logons: 0
Reaction to failed logon: Lock machine: No
POA - disable
As soon as Sophos finishes encrypting, we get the following message:
Sorry, this computer is locked.
This message from Sophos is only shown in Windows shell. At that, the POA shell is not available and therefore it’’’’s not possible to do C/R.

How can we unlock the netbook?

This thread was automatically locked due to age.

Parents

0 jryan over 13 years ago

Thanks for the info, I was having the same issue then I performed the C/R operation a few times and sorted the issue out!
:16195
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 jryan over 13 years ago

Thanks for the info, I was having the same issue then I performed the C/R operation a few times and sorted the issue out!
:16195
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data