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Device Encryption on MacOs BigSur 11

FormerMember
FormerMember

Hello,

For Device Encryption I am facing an issue after updating the os to BigSur11. Even if I followed the kb 

https://support.sophos.com/support/s/article/KB-000039014?language=en_US 

and no other sophos product installed as per above kb when I turn on my pc i get a pop up message of There is needed to assign complete access to the disk for sophos

I gave disk permission as requested but still happening...one of my colleagues tested the same environment on a virtual machine but he did not receive any error.

On the client there was alert with a kb https://support.sophos.com/support/s/article/KB-000036924?language=en_US#Test

might be an admin or policy issue?

In the endpoint client Self Help Tab the System Information version points at 10.0.1 so BigSur has not been updated?

Thank you,

Laz



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  • FormerMember
    0 FormerMember in reply to FormerMember

    Hello, 

    The issue was solved by joining the EAP program to v10.0.3 that does not guarantee that fixes the bug 100% but it could. 

    However at the end of February start of March 2021 a new v10.0.4 will be released and will fix the issue.