Unplanned Outage: Due to a technical glitch, customers might see higher wait times on Sophos Call Lines. We request for your kind cooperation. Please prefer logging a case via Sophos Support Portal, unless the situation is critical for you.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

3CX IP telephony System Behind Cyberoam CR 50iNG

Hello,

I am facing a problem while configuring ports for 3CX on my firewall. I have tried to enable all the port required by 3CX but when i test it from 3CX it is giving error as following;

  • testing 3CX SIP Server... done
    • stopping service... done
    • detecting SIP ALG... not detected
    • testing port 5060... done
    • starting service... done
  • testing 3CX Tunneling Proxy... done
    • stopping service... done
    • testing port 5090... done
    • starting service... done
  • testing 3CX Media Server... canceled
    • stopping service... done
    • testing ports [9000..9398]... canceled
      • testing port 9000... full cone test failed
      • testing port 9002... full cone test failed
      • testing port 9004... full cone test failed
      • testing port 9006... full cone test failed
      • testing port 9008... full cone test failed
      • testing port 9010... full cone test failed
      • testing port 9012... full cone test failed
      • testing port 9014... full cone test failed
      • testing port 9016... full cone test failed
      • testing port 9018... full cone test failed
      • testing port 9020... full cone test failed
      • testing port 9022... full cone test failed
      • testing port 9024... full cone test failed
      • testing port 9026... full cone test failed
      • testing port 9028... full cone test failed
      • testing port 9030... full cone test failed
      • testing port 9032... full cone test failed
      • testing port 9034... full cone test failed
      • testing port 9036... full cone test failed
      • testing port 9038... full cone test failed
      • testing port 9040... full cone test failed
      • testing port 9042... full cone test failed
      • testing port 9044... full cone test failed
      • testing port 9046... full cone test failed

Need your help to resolve this issue. Any sort of help will be highly appreciated.

Regards..!

Abu Adal



This thread was automatically locked due to age.