I found problem in MR3 (working fine in previous release MR-1-Build396)
When user access to Blocked or Warn web Sophos just use default certificate instead of selected one and also didn't issued to valid firewall host namev18 MR1 is work fine it just use Cert that I configured in "Admin console and end-user interaction" menu
SSL interception and user portal still use correct certificate
Hi Tanapol Euaungkanakul, I also experienced this issue as reported here. You could try changing the Web proxy scanning mode from batch to real-time and back again and see if that helps.
Hi Tanapol Euaungkanakul
Thank you for reaching out to the Community!
Could you please copy and paste the screenshot in your reply? The link you have provided is not working.
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Here are screenshorts:ps. already open case id: 03248790 but no one reply yet
Any update on this I also have a CaseNumber:03248790
Hi Tanapol Euaungkanakul,
Apologies for the delays in getting back to you.
Can you check which certificate is selected at Web > General settings > HTTPS decryption and scanning > HTTPS scanning certificate authority(CA)?
It set correctly,
HTTPS decryption also work correctly just Blocked or Warn page that not using this cert.
Which Cert is used for UserPortal?
a valid wildcard cert.
and UserPortal in MR3 use this cert. correctly.
Hi, Rhys Goodwin I will try that on off-business hours
For me changing between batch and real-time won't work
Changing to other cert also won't work Sophos just keeps sending wrong cert. to block/warn page.