Bad website classification

Hi SteveHart, 

To re-classify the web category you would need to submit a sample 

Sophos indicates that a site contains malware

If you believe that the URL has been blocked on the basis of hosting malware, but you think this is a false positive, submit a request to Sophos to reassess the site. Ensure that you complete all the fields.  See the section below How to submit a web address URL for reassessment.

If you are not a Sophos customer, (i.e., someone else has informed you that Sophos has blocked your site) please try and find out which Sophos product was alerting on the site, as this will allow us to investigate your query more quickly. If you really cannot get this information, please enter a best guess in the mandatory field 'Product'. (Sophos Anti-Virus comes under the heading of 'Endpoint Security and Control'.)

Note: Submitted categorization requests will be reviewed, and re-classified as quickly as possible, though it may take up to 5 business days once a site is re-classified, for it to be available on your Sophos product.

Sophos indicates that a site is restricted/inappropriate

If you believe that the URL has been incorrectly restricted or blocked, do one of the following:

• If you work for an organisation that runs Sophos products, and you are not the Sophos administrator, you should discuss this issue with your Sophos administrator.
• If you work for an organisation that runs Sophos products and you are the Sophos administrator:
  
  
  • If the site is flagged as inappropriate check that you have correctly configured the Sophos web control policies according to the requirements of your organisation.
  • If your policy is correct, but you think that the site is incorrectly classified, submit a request to Sophos to review the classification of the site. See the section below How to submit a web address URL for reassessment.

For more information refer the Kb article, https://community.sophos.com/kb/en-us/119440