Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Sophos XG135 Home No Link

Ciaran Power

So I have acquired a Sophos xg135w from my company after they replaced it last year and it's been sitting there unused ever since.

I didn't want to pay out for licensing for a home lab device so have installed the home version onto it.

Following guidance on forums I have basically zero-filled the onboard SSD and installed using the XG Home for Intel hardware ISO to get the "SFOS Home edition" installed rather than the normal "subscription edition"

So far so good, SFOS has installed and boots, I thought great.

The strange thing is that none of the ports will get a link once SFOS has booted.

During boot the link and activity lights for LAN and WAN come on as expected, but as soon as the OS finishes booting, they go off.

I've tried factory resetting SFOS to no luck.

Running ip a or ifconfig shows all interfaces as being down. Running ifconfig Port1 up accepts the command but does nothing to change the status.

It's almost like something in the config is not correct. I'm OK with Linux but cannot find the location of the network config files (/etc/sysconfig/network-scripts on CentOS for example)

Any ideas what might be causing this to anyone else who has flashed SFOS Home to their XG devices?



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  • +1 in reply to Ciaran Power

    Ok, so I got it working. I feel a bit silly for forgetting, but while I was searching community forum, I was reminded that when you install SW ISO on XG HW appliance, eth interfaces usually get shuffled. In my case Port1 (LAN) became physical Port5 and Port2 (WAN) became physical Port6. After connecting the UTP cables to the correct ports, the webgui finally worked.

    The one thing that annoys me is that the Status LED isn't working properly. That is to say it's still blinking. But that's probably normal for SW ISO. Or is there maybe some shell command to turn it on or off? Or maybe changing some kind of config so it works properly?

  • 0 in reply to Marek Wasniowski1

    Excellent spot sir I've just tried it on my XG and ports 5 and 6 are now the LAN and WAN ports.

    Likewise feel a bit daft at not trying this in the first place several months ago.

    I'm not sure what controls that status LED, something in the firmware I would guess.

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