Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Website Being blocked to a specific user

ywillie

Hi guys

I'm getting some issue with this sophos blocked issue despite the user have never face this problem before.
And seems that the stop reported username does not seems to match the login domain user.

Anyone face this issue before ?
Thanks





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  • 0 in reply to Keyur

    Yes.. I've been using Log Viewer to tracer the IP from it's source to destination.
    As standard routines of Network Administrators , we usually check it's problem from log viewer and policy testing.
    But as what i noticed, log viewer already shown the problem .
    It's just that i'm not too familiar with how the firewall identifies specifically an IP with a domain user.
    And how to switch the domain user for that ip. 
    I initially thought it's affected by the the DNS or DHCP server.
    Which is actually the http authenticator from the firewall itself managing that.
    The web policy for each user has been define long ago by the previous network administrator. 
    So it shouldn't have any issue.
    Perhaps i really need to understand more about the implementation part..

    Thanks again for the information.

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