Hi Friends
I need your help because I have a pair problems with Sophos Connect Client
1. The first problem, I dont have connection with Internet while I´m connect with Sophos Connect Client.
2. The second, I dont have connection with LAN, But the gateway is successfull
Please I need your Help.
2020-04-01 05:32:14PM 09[IKE] <MovilidadSophosConnect|3> deleting IKE_SA MovilidadSophosConnect[3] between 192.168.0.4[192.168.0.4]...190.93.xx.xx[190.93.xx.xx]
2020-04-01 05:32:14PM 09[IKE] <MovilidadSophosConnect|3> sending DELETE for IKE_SA MovilidadSophosConnect[3]
2020-04-01 05:32:14PM 09[ENC] <MovilidadSophosConnect|3> generating INFORMATIONAL_V1 request 4221856295 [ HASH D ]
2020-04-01 05:32:14PM 09[NET] <MovilidadSophosConnect|3> sending packet: from 192.168.0.4[56892] to 190.93.xx.xxx[4500] (108 bytes)
2020-04-01 05:32:14PM 09[IKE] <MovilidadSophosConnect|3> Removing DNS server 8.8.8.8 from the TAP adapter
2020-04-01 05:32:14PM 09[IKE] <MovilidadSophosConnect|3> 8.8.8.8 count is 0, doing remove
2020-04-01 05:32:16PM 18[KNL] 169.254.164.250 disappeared from interface 64 'Sophos TAP Adapter'
2020-04-01 05:32:16PM 09[IKE] <MovilidadSophosConnect|3> Removing DNS server 172.125.2.5 from the TAP adapter
2020-04-01 05:32:16PM 09[IKE] <MovilidadSophosConnect|3> 172.125.2.5 count is 0, doing remove
2020-04-01 05:32:17PM 09[KNL] <MovilidadSophosConnect|3> Removing virtual IP 182.24.10.5
Hi Andres Nastar
For Internet connection, if the "Tunnel All" option is enabled in the Sophos Connect Admin tool then all the traffic will travel through Sophos XG firewall and you required to configure VPN to WAN firewall rule to allow Internet traffic for VPN user.
For local resource access please make sure that VPN to LAN and LAN to VPN or the zone where resources are located has been created. Please tweak MASQ (NAT) option in a firewall rule, you may use packet capture utility to check the traffic coming from VPN tunnel - https://community.sophos.com/kb/en-us/123189
You may check the article - https://community.sophos.com/kb/en-us/133109
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Hi Andres Nastar
We glad that we could help you, please reach out to us, if you need any assistance.
Regards,
Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Are you running an older Firmware?
I believe the issue was resolved in around 17.5.9 or 10
Check the link below:
Cheers
Sophos XG 450 (SFOS 18.5.1 MR-1)
Sophos R.E.D 50 x 2
Always configuring new stuff.....