Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

SSL VPN , client cannot connect

Hi,

My Sophos is XG550. I have a problem. SSL VPN cannot connect from the client.

February 24, 2025 WAN-facing portals will be turned off.

I have a question: Does it AFFECT the connection?

Thanks.

Error:

Wed Feb 26 09:36:51 2025 TCP: connect to [AF_INET]x.x.x.x:4443 failed: Unknown error
Wed Feb 26 09:36:51 2025 SIGUSR1[connection failed(soft),connection-failed] received, process restarting
Wed Feb 26 09:36:51 2025 MANAGEMENT: >STATE:1740537411,RECONNECTING,connection-failed,,,,,
Wed Feb 26 09:36:51 2025 Restart pause, 2 second(s)
Wed Feb 26 09:36:53 2025 TCP/UDP: Preserving recently used remote address: [AF_INET]x.x.x.x:4443
Wed Feb 26 09:36:53 2025 Socket Buffers: R=[65536->65536] S=[65536->65536]
Wed Feb 26 09:36:53 2025 Attempting to establish TCP connection with [AF_INET]x.x.x.x:4443
Wed Feb 26 09:36:53 2025 MANAGEMENT: >STATE:1740537413,TCP_CONNECT,,,,,,



Added TAGs
[edited by: Erick Jan at 5:03 AM (GMT -8) on 26 Feb 2025]