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all graphs are empty

Hey everyone,
I have the next problem.

I installed the software appliance again, after this fresh installation, all logs are available (no problem). Before the new installation, everything was allright.

First I imported this backup in the fresh installation, but then... all graphs are without any content.
I thought it is a bug, afterwards I installed the Up2Date package. Without any alterations - no content in my graphs.

Ok, after that, I tried the next installation. I imported another! backup-file during the first configuration wizard. --> all graphs are empty

It is possible, that the required service is not running?
FYI - i rebooted the system a few times, but nothing changed.

nice greetings!


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