This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Licence Business

Hello,

Can you confirm me the counted users is not at all the number of user in real time BUT addition of all users within the 7 past days !?[:O]

I don't undesrtand the post to reset it

at a minimum honnesty the users counted should depend on the DHCP lease time, not 7 days history !

This thread was automatically locked due to age.

0 Ol Deda over 12 years ago

they are concurrent users who uses the ASG as gateway. Has nothing to do with DHCP because you can use different DHCP servers. The IP will remain there [:)]
Cancel
Vote Up 0 Vote Down

Cancel
0 f.mosca@adck.nc over 12 years ago in reply to Ol Deda

Thanks for your answer

Do you know how to reset the users counted number ? (without backup ou restore ?)
Cancel
Vote Up 0 Vote Down

Cancel
0 Ol Deda over 12 years ago

if the ip is not connected for 7 days UTM deletes it
But nothing to worry if the IP is there.
Cancel
Vote Up 0 Vote Down

Cancel
0 f.mosca@adck.nc over 12 years ago in reply to Ol Deda

yes i have to worry, because my wifi network show hundred of wifi client a day, but just a few want to connect (to the UTM) to internet a day, and today my new client who want go to internet are rejected from UTM...
Cancel
Vote Up 0 Vote Down

Cancel
0 Ol Deda over 12 years ago

the Ip are concurrent. who is alive can connect
Home User has 50 Ip license means 50 connections in at one time
Cancel
Vote Up 0 Vote Down

Cancel
0 f.mosca@adck.nc over 12 years ago

Very good news but why my UTM send me this message below ?

This email was sent by your Astaro Security Gateway software to notify you that you have exceeded 110% of the user count for your license!

Licensed Users/IPs: 10
Counted Users/IPs: 42

All additional users/ips except the ones listed below will be blocked.
A 10% tolerance has already been deducted.

Please contact your Astaro solutions partner or Astaro to upgrade your license.
Cancel
Vote Up 0 Vote Down

Cancel
0 Ol Deda over 12 years ago

I'm a satisfied Home User
Not Astaro partner [:(]
Cancel
Vote Up 0 Vote Down

Cancel
0 BarryG over 12 years ago

Hi, you should talk to your reseller; you may need a larger license.

Barry
Cancel
Vote Up 0 Vote Down

Cancel
0 f.mosca@adck.nc over 12 years ago in reply to BarryG

If it can help someone to understand, it's not a problem if the counted licence is over the purchased licence. What is importantt are the concurent connections wich cannot be higher than the number of licence purchased
Cancel
Vote Up 0 Vote Down

Cancel
0 BarryG over 12 years ago

Hi,
Concurrent Connection limits are in the tens of thousands (e.g. 32,000 or 100,000, depending on your license).

Can you restate your question?

Barry
Cancel
Vote Up 0 Vote Down

Cancel