e03d0056

I am getting this error code: e03d0056 using Sophos Enterprise Console version 5.4.0 on a few of our Sophos managed computers. I ask this because when I click on the corresponding link under the Computer Details screen, I get this: Your search - sav - e03d0056 site:www.sophos.com/en-US/support/knowledgebase - did not match any documents. No pages were found containing "sav - e03d0056 site:www.sophos.com/en-US/support/knowledgebase". Under the Scanning errors column, it shows, "; The on-access driver failed to determine the name for a file. [0xe03d0056]". What I am hoping for is information that provides: where to look, what it is, what could be causing it, the importance, or a possible solution.