Sophos Community
Sophos Community
  • Site
  • User
  • Site
  • Search
  • User
  • Community & Product Forums
    • Sophos Endpoint
    • Sophos Firewall
    • Sophos Central
    • Sophos Factory
    • Sophos Mobile
    • Sophos Cloud Optix
    • Sophos Sensor
    • Sophos Switch
    • Sophos Wireless
    • Sophos Email
    • UTM Firewall
  • Community Blogs & Events
    • Sophos Community Blog
    • Community Security Blog
    • Product Documentation Blog
    • Application Control
  • Getting Started
  • Sophos Partners
    • Sophos Partners Group
  • Member Recognition
    • Community Leaderboards
  • More
  • Cancel
Product Documentation

Product Documentation

  • Blog
  • Feedback
  • Discussions
  • Leaderboards
  • Feedback
  • Members
  • More
  • Cancel
  • New
Product Documentation requires membership for participation - click to join
  • Top Contributors 2021 - Community Technical Writers

    Top Community Technical Writers 2021

    • Rank
      Name
      Points
    • 1
      LHerzog LHerzog
      26
    • 2
      QC QC
      20
    • 3
      大輔 前田 大輔 前田
      15
    • 4
      Werner Yue Werner Yue
      11
    • 4
      Quinn Kramer1 Quinn Kramer1
      11
    • Updated: 11 Feb 2022 7:08 AM
    • More
    • Cancel
    >
  • Top Community Technical Writers All Time

     Top Community Technical Writers All Time

    • Rank
      Name
      Points
    • 6
      Edilson Santos1 Edilson Santos1
      22
    • 7
      QC QC
      20
    • 8
      MattyG MattyG
      16
    • 9
      BananaBuddy BananaBuddy
      13
    • 9
      James Baker James Baker
      13
    • Updated: 21 Mar 2023 2:45 AM
    • More
    • Cancel
    <
Tweets by SophosSupport
Welcome to the Product Documentation Community group!
Earn Community points and awards by providing feedback and suggestions for our online help, startup guides, knowledge base, and videos.

If your feedback is about online help, please include the URL or title of the relevant page in the description.

For any product-related questions or issues, please navigate to the correct group here.

Response Time
We’ll respond to your feedback and update our documentation as soon as we can.

Submit Feedback here

Latest Blog Posts
  • Documentation changes for the week of May 16th

    Documentation changes for the week of May 16th

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 23 May 2022
  • Documentation changes for the weeks of May 2nd and May 9th

    Documentation changes for the weeks of May 2nd and May 9th

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 16 May 2022
  • Documentation changes for the week of April 25th

    Documentation changes for the week of April 25th

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 2 May 2022
<>
Latest Community Feedback on Product Documentation
  • Add information on how to deploy

    Jayson Rogen
    Jayson Rogen
    • Feedback
    • Under Review on 15 Dec 2022
    • Sophos Email
    • 1 Comment
    Currently, there is information on how to download the Mac info and Windows...
    • 15 Dec 2022 4:01 PM
  • SFOS: Add notice to documentation, that Active Directory Group Nesting is unsupported

    LHerzog
    LHerzog
    • Feedback
    • Under Review on 25 Nov 2022
    • Sophos (XG) Firewall
    • 2 Comments
    Please add to the documentation (all SFOS Versions) that nested / staggered...
    • 25 Nov 2022 12:37 PM
  • Reset to factory settings - change Text for Option 4

    LHerzog
    LHerzog
    • Feedback
    • Under Review on 16 Nov 2022
    • Sophos (XG) Firewall
    • 3 Comments
    https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp...
    • 16 Nov 2022 2:38 PM
  • secure storage master key reset procedure

    LHerzog
    LHerzog
    • Feedback
    • Under Review on 20 Oct 2022
    • Central Endpoint & Intercept X
    • 1 Comment
    Please update this section as follows https://docs.sophos.com/nsg/sophos-firewall...
    • 20 Oct 2022 4:32 PM
  • Step By Step

    Mitchell Simmons
    Mitchell Simmons
    • Feedback
    • Under Review on 11 Oct 2022
    • Sophos Mobile
    • 3 Comments
    Need step by step instructions in setting up new Android Devices in Sophos Central...
    • 11 Oct 2022 1:57 PM
<>
Latest Community Discussions on Product Documentation
  • Not Answered

    Sophos Device Control Service Missing 0 Locked

    5685 views
    2 replies
    Latest over 3 years ago
    by Jordon Newberry
  • Not Answered

    A better KB for Sophos Central DLP and Office 2016, 2019 & 365 0 Locked

    4871 views
    2 replies
    Latest over 3 years ago
    by Badrobot
  • Not Answered

    Sophos Enterprise Installation 0 Locked

    2286 views
    1 reply
    Latest over 3 years ago
    by Big_Buck
  • Not Answered

    Whitelisting for PCI ASV Scan 0 Locked

    3273 views
    2 replies
    Latest over 3 years ago
    by Badrobot
  • Answered

    SFOS 17.5.5 MR-5 - MTA +1 Locked

    3470 views
    1 reply
    Latest over 3 years ago
    by ximian
  • Not Answered

    site appears to connect refused 0 Locked

    2496 views
    1 reply
    Latest over 3 years ago
    by FloSupport
  • Answered

    Veeam backups failing after implementing Sophos Central Server Lockdown. +1 Locked

    8528 views
    5 replies
    Latest over 3 years ago
    by FloSupport
  • Answered

    Sophos Home engine and Sophos Central Endpoint engine +1 Locked

    4173 views
    5 replies
    Latest over 3 years ago
    by QC
  • Suggested Answer

    Captive wifi still not resolved 0 Locked

    2507 views
    1 reply
    Latest over 4 years ago
    by FloSupport
  • Answered

    Lateral Protection +1 Locked

    3348 views
    2 replies
    Latest over 4 years ago
    by FloSupport
  • Answered

    Additional chapter suggestion for Sophos XG Firewall: WAF troubleshooting KB 124574 - 502 page - server with invalid response +1 Locked

    4262 views
    2 replies
    Latest over 4 years ago
    by FloSupport
  • Answered

    Nueva linea SG/XG Hardware: Cuales son los Puertos ByPass o Failopen incluidos +1 Locked

    5487 views
    5 replies
    Latest over 4 years ago
    by FloSupport
  • Answered

    Synchronized User ID authentication +2 Locked

    4350 views
    2 replies
    Latest over 4 years ago
    by alessandro scuderi
  • Not Answered

    Sophos URLs for the components of Sophos Endpoint Security and Control 0 Locked

    5203 views
    1 reply
    Latest over 4 years ago
    by FloSupport
  • Answered

    Regarding KB 131959 for MacOS Permissions errors, The prescribed script is erroneous as written by Sophos and corrective action steps for incorrect permissions do not work as they are written to operate on the recovery console instead of on the boot volume +1 Locked

    13084 views
    2 replies
    Latest over 4 years ago
    by FloSupport
<>
Related Tags
No tags have been created or used yet.
Unfiltered HTML
  • Getting started
  • Legal
  • Privacy
  • Cookies

© 1997 - 2023 Sophos Ltd. All rights reserved.