Advisory: Sophos Endpoint "Your connection isn't private" after reboot. Policy settings can be returned to normal. See: KB-000045954 for the latest updates.

New and Improved Known Issues List

We’re proud to announce the availability of a new and improved Known Issues List.

These changes bring a wealth of improvements that will benefit our customers and partners:

  • HTML format
    The issues are now listed on an HTML page rather than in a Knowledgebase article linking to an Excel file. The content is immediately available (no need to download the Excel files), easier to read, and better formatted.
  • Daily updates
    The content comes directly from our Incident database and is updated daily.
  • Product drop-down
    Only see the KIL for your product by using the product drop-down on the top left-hand side.
  • Search functionality
    We've made it easier to search content within the page.
    Enter the term you want to search in the search box on the top right-hand side and only the relevant content will be displayed. A very useful feature if you want to check KIL for a particular release or a particular component/module.
  • Direct access to a product KIL
    You can access directly to a product KIL by specifying the product code in the URL: https://docs.sophos.com/support/kil/index.html?product=<productCode>.
    • For example, https://docs.sophos.com/support/kil/index.html?product=email
  • Product name

    Product code

    Central Platform

    CENTRAL

    Central Endpoint - Mac

    MACEP

    Central Endpoint/Server - General

    ENDPOINT

    Central Endpoint/Server - Linux

    LINUX

    Central Endpoint/Server - Windows

    WINEP

    Managed Threat Response (MTR)

    MTR

    SafeGuard Enterprise (SGN)

    SGN

    Phish Threat

    PHISHTHREAT

    Sophos Email

    EMAIL

    Central Firewall Management

    CFR

    Central Management

    CENTRALMGNT

    PureMessage for Unix (PMX)

    PMX

    Sophos Connect

    CONNECT

    Sophos Email Appliance (SEA)

    SEA

    Sophos Firewall

    SF

    Sophos Firewall Manager

    CFM

    Sophos Switch

    SWITCH

    Sophos UTM Manager

    UTMMANAGER

    Sophos Web Appliance (SWA)

    SWA

    Sophos Wireless

    WIRELESS

    UTM

    UTM