How to remove site from Sophos blacklist?

Question

Hello, 
 One of my client's website ( https://czlawteam.com/ ) listed in Sophos database as Malicious ( https://www.virustotal.com/gui/url/89df82eee620bb6e2226efdf77e7c600532798afb8d1ff8b4763e27be2879a10/detection), please let me know how can we remove website from your list or findout what is causing the problem.

Jasmin · Accepted Answer

Hi David Davtyan 
 Sophos Labs have worked on the Lab request and they have recategorized this website as Business and removed it from the malware repository. 
 So now anyone with Sophos AV can access that website without any issue. 
 Virustotal is still showing it as malicious but there we can't change anything. It may automatically be removed or they'll update it as per their procedure.

Jasmin · Answer

Hi David Davtyan 
 Please submit the website URL under "web address (URL)" tab on sample submission website of Sophos. It will take approximately 5 to 6 days to reassess the website and recategorized if it found clean on the reassessment.

How to remove site from Sophos blacklist?

Open a Support Case - Secure Web Gateway