• Top Community Users for Q3 and Q4 for 2019

    Hey Everyone,

    Our top Community users for each product group leaderboard for Q3 and Q4 2019 has been announced!

    Each user will be awarded with the 2019 Top Contributor of the Quarter award and receive a $10 gift certificate to The Sophos Store along with a 1 year Sophos Home Premium subscription.

    Note: Our leaderboard rewards program is outlined here.


    Congratulations to the winners and our sincere thanks to everyone for your…

  • Sign up for instant product alerts with the Sophos SMS Mobile Notification Service!

    Hey Community,

    The Sophos SMS Mobile Notification Service is a free of charge service that provides proactive SMS alerting for Sophos products and Sophos Central services. You’re immediately prompted in the event an issue arises, so you’ll know exactly what’s going on, what the impact is, and how to fix it.

    • Just sign up for the service and select the products for which you would like to receive alerts…
  • Issues while browsing the Sophos Community

    Hi Community,

    We have had reports of some users experiencing issues while browsing the Sophos Community. There was a problem with some JavaScript files being removed. We took out the references to those files until they were replaced.

    Earlier today (Friday), the missing JavaScript files were replaced and we have just put the references to those files back in. 

    • Any users still experiencing issues are requested to clear…
  • Top Community Users for Q1 and Q2 for 2019

    Hey Community,

    Our top users for each product group leaderboard for Q1 and Q2 will be awarded with the 2019 Top Contributor of the Quarter award and receive a $10 gift certificate to The Sophos Store along with 1 year Sophos Home Premium subscription.

    Our leaderboard rewards program is outlined in this post.

    Congratulations to the winners and thank you to everyone for your valuable contributions to our community! [:)]

    Our Q1…

  • The Sophos Community will shortly move to using search.sophos.com

    I'm pleased to announce that very shortly we will be updating and improving the Sophos Community's search function.

    Searching on the community currently brings you existing community posts, community blog posts, PDF documentation, and knowledge base articles. This aims to deliver a lot of the support related content you maybe looking for.

    Shortly, when we move over to using https://search.sophos.com/, your default…

  • Sophos Community will be unavailable on Saturday, March 9th for an hour at approximately 08:00 CST (14:00 GMT).

    Hi All,

    Due to a planned maintenance update, the Sophos Community will be unavailable on Saturday, March 9th for approximately an hour at approximately 08:00 CST (14:00 GMT). 

    The site will show a maintenance page during the work similar to:

    The work is urgently required and involves updates to make the platform more stable. Apologies for any inconvenience caused by this.

    Regards,

    Flo

  • Exploring more ways to contact Sophos Technical Support

    Hi All, We have created a short survey to gather feedback on whether we should offer additional channels for contacting Sophos Technical Support via messaging apps. Currently customers can correspond with Support via phone, web form, email, web porta...
  • Top Community Users for 2018

    Hey Community,

    Happy New Year everyone!

    We'd like to recognize and thank our top 3 Sophos Community contributors for the year of 2018. For their outstanding contributions and wonderful assistance in our community, each user will receive a $100 gift certificate to The Sophos Store. Information about our leaderboard rewards program can be found here.

    Congratulations to the winners!

    Top 3 Community Users for 2018

  • Top Community Users for Q3 and Q4 for 2018

    Hey Community,

    Our top users for each product group leaderboard for Q1 and Q2 will receive a $10 gift certificate to The Sophos Store. Our leaderboard rewards program is outlined in this post.

    Congratulations to the winners and thank you to everyone for your valuable contributions to our community!

    Our Q3 Winners:

    Sophos UTM 9 3012 Points XG Firewall rfcat_vk 1911 Points Endpoint Security and Control 1227…
  • Planned maintenance for the Sophos Community website on Saturday November 24th

    Hi Community,

    Due to a important scheduled update, the Sophos Community website will be unavailable on Saturday, November 24th starting at 23:00 UTC.

    The site should be offline for no longer than six (6) hours. Note that Knowledge Base articles will also be unavailable during this time period.

    A maintenance page will be displayed similar to:

    Regards,

    Flo

  • Top Community Users for Q1 and Q2 for 2018

    Hey Community,

    Our top users for each product group leaderboard for Q1 and Q2 will receive a $10 gift certificate to The Sophos Store. Our leaderboard rewards program is outlined in this post.

    Congratulations to the winners and thank you again for your valuable contributions to our community!

    Our Q1 Winners:

    Sophos UTM 9 3570 Points XG Firewall rfcat_vk 2333 Points Endpoint Security and Control 1605 Poin…
  • Planned maintenance for the Sophos Community on Saturday April 14th

    Hey Everyone,

    Due to planned maintenance, the Sophos Community will be unavailable on Saturday, April 14th for no more than 60 minutes.

    The site will show a maintenance page during the work similar to:

    This is currently scheduled for Saturday, April 14th starting at 06:00 PST, 08:00 CDT, 14:00 BST, 13:00 GMT, 18:30 IST and the site will be unavailable for no more than 60 minutes.

    Regards,

    Flo

  • Top Community Users for 2017

    Hey Community,

    We'd like to recognize and thank our top 3 Sophos Community contributors for the year of 2017. For their outstanding contributions and assistance in our community, each user will receive a $100 gift certificate to The Sophos Store. Information about our leaderboard rewards program can be found here.

    Congratulations to the winners!

    19964 Points BAlfson 18811 Points QC 12178 Points

    Best,

    Flo

  • Top Community Users for Q3 and Q4 for 2017

    Hey Community, Our top users for each product group leaderboard for Q3 and Q4 will receive a $10 gift certificate to The Sophos Store. Our leaderboard rewards program is outlined in this post.Congratulations to the winners and thank you again for you...
  • Glossary of Technical Terms

    Hey Sophos Community, Ever wondered what a Fraggle Attack is? What's a DDoS? Or what exactly a Man-In-The-Middle attack is?Look no further! Visit our Glossary of Technical Terms KB article for the definitions of terms commonly used with...
  • Sophos Community will be unavailable on Saturday September 16th for 15-30 minutes

    Hi All,

    Due to a planned maintenance update, the Sophos Community will be unavailable on Saturday, September 16th for between 15-30 minutes.

    The site will show a maintenance page during the work similar to:

    The update is currently scheduled Saturday, September 16th starting at 06:00 PST, 08:00 CDT, 14:00 BST, 13:00 GMT, 18:30 IST and will be unavailable for approximately 15-30 minutes.

    Sorry for the disruption but this…

  • Sophos Community will be unavailable on Saturday August 26th for approx. 45 minutes

    Hi All,

    Due to a planned maintenance update the Sophos Community will be unavailable on Saturday August 26th for approx. 45 minutes.

    The site will show a maintenance page during the work similar to:

    The update is currently scheduled Saturday August 26th starting at 06:00 PST, 08:00 CDT, 14:00 BST, 13:00 GMT, 18:30 IST and will be unavailable for approximately 45 minutes.

    Sorry for the disruption but this update will provide…

  • Top Community Users for Q2 2017

    Hello,

    Users that topped each product group leaderboard for Q2 have received a $10 gift certificate to the Sophos Store. Our leaderboard rewards program is detailed in this post. Our Q3 winners will be announced early October. We now have 76,000 users in the Sophos Community!

    Our Q2 Winners:

    Aiman Ansari
    QC
    MichaelMcLannahan
    BAlfson
    lferrara
    JasonFell
    andrewmullins
    Holger
    MarkusGerstner
    jak
    Md. Arif Uddin

    Thank you!

    Bob

  • New variant of Petya ransomware (also known as Petrwrap/Petyawrap)

    Sophos is aware of a new ransomware variant being seen in multiple countries today. Our investigation shows that this attack both encrypts files and the Master Boot Record (MBR) and can spread rapidly using several techniques, including the "EternalBlue" exploit of a vulnerability in the Windows Server Message Block (SMB) service, which Windows computers use to share files and printers across local networks. Microsoft…

  • Sophos Community Member Spotlight: QC

    I would like to introduce Christian, who has been helping out Sophos users (and employees!) for almost 8 years with ~6700 posts to date. Christian has been part of the IT industry since the 1970's and has a very interesting timeline of his involvement, which I will let him detail below. He has recently topped 4 category leaderboards (Sophos Home, Endpoint Security and Control, Free Tools and Server Protection) in the…

  • Top Community Users for Q1 2017

    Hello,

    As promised, we continue to reward our community leaders! Users that topped each product group leaderboard have received a $10 gift certificate to the Sophos Store. Our leaderboard rewards program is detailed in this post.

    We are now a community of approximately 67,000 registered users and your willingness to help others out is what makes it all work! There were 7 new winners this quarter, which is great to see.…

  • Poll to the Community: How do you want to see answers shown in threads?

    Hello,

    We are looking to make changes to how posts that are marked as answers are shown in the thread. Please evaluate the two options below and let me know in the comments (or in a private message) which you prefer, and any other feedback on this area.

    Current Implementation: 

    Currently, the thread can be sorted by 'All Responses' or 'Answers Only'. All answers, both verified (green) and suggested (orange) will show in…

  • Sophos Community Member Spotlight: lferrara

    I would like to introduce Luciano (lferrara), although with his prodigious output he may not need an introduction. Luciano is currently working as a Security Architect and has spent 13 years in the IT industry, starting out as a Technician at AMD.  Luciano is currently the top contributor in the Community with almost 12000 points and over 3100 posts! He is an outstanding XG resource and is very generous in sharing his technical…

  • Sophos Employee Spotlight: David Okeyode

    I would like to introduce the Community to David Okeyode, an IT Systems Engineer here at Sophos. David is a Sophos product specialist with outstanding knowledge of the IT field, and as a result, his work will be of use/interest to many of you. His YouTube channel has ~100 videos he created himself designed to help others understand and use Sophos products (among other things). 

    I highly recommend you take some time to…