Update 2:20 UTC on May 12, 2021 - Services have been restored The Sophos Support Portal is currently unavailable due to a Salesforce service disruption. In the meantime, please contact our Support hotline via 1 (888) 767-4679. We apologize for the i...

Update: Now available on demand With people working remotely, and IT infrastructures, data, and applications moving to the Cloud, we’re seeing a fundamental shift in how business operates. Attackers are also adapting, leveraging a combina...

Thank you to everyone that attended! Below is the link to the on-demand video available on our Sophos Techvids website and also a list of the answers provided by our experts (RichardP/JustanOn) for the questions we received during...

Tell us a little bit about your background.  I was born in a beautiful small hill station Lonavala in India and currently living in an amazing city in India. I pursued my engineering degree In Electronics and Communication. I was previously working a...

Tell us a little bit about your background. Hey, my name’s Jay! I’ve been with Sophos for almost 3 years. Before that, I was studying at BCIT for a diploma in Systems Administration, whic...

Sophos Threat Hunting Academy 2021 - Get Certified: Become A Sophos EDR Certified Admin EDR Make sure to subscribe to the Threat Hunting Academy Community blog! After each episode, a post will be created that includes all the resources ment...

Emmanuel aka emmosophos Tell us a little bit about your background. I am a happy Mexican person, I was born in Mexico City but lived in a city 45 minutes away from there, due to my parents work. I would visit every weekend Mexico City beca...

Update - 2/16/2021 Our XG Firewall Academy sessions are now available on-demand! North America EMEA Update - 2/12/2021 All vouchers will be provided to those who have attended 4 or more live sessions in the upcoming weeks. The voucher will be s...

Hey Everyone, Our Top Community users for 2020 have been announced!  Below is the list of our top users who have contributed greatly to the Sophos Community in 2020. Our 2020 Winners rfcat_vk 9255 BAlfson 7680 lferrara 3832 Each use...

Hey Everyone, Finally, our top Community users for each product group leaderboard for Q4 2020 have been announced! Our Q4 2020 Winners XG Firewall rfcat_vk 2434 Sophos UTM 9 BAlfson 1765 Encryption MichaelMcLannahan 241 On-Premise Endpoint...

Hey Everyone, Finally, our top Community users for each product group leaderboard for Q3 2020 have been announced! Our Q3 2020 Winners XG Firewall rfcat_vk 2403 Sophos UTM 9 BAlfson 2132 Encryption MichaelMcLannahan 325 On-Premise Endpoint...

Hey Everyone, Finally, our top Community users for each product group leaderboard for Q2 2020 have been announced! Our Q2 2020 Winners: XG Firewall rfcat_vk 2107 Sophos UTM 9 BAlfson 1971 Endpoint Security and Control QC 406 Intercept X ME...

On December 15, 2020, Sophos will be changing the system used for sending SMS notifications. No action is required if you would like to continue receiving SMS alerts. Changes Addition of new email notifications that users can sign up for In order ...

Hi Sophos Partners! We’re really excited to have shared content from our Sophos SE Bootcamp with our trusted channel partners, available via https://sophos.com/sebootcamp2020. Join this special Technical SophSkills session to find out mor...

Hi Community, Overview We are actively investigating user reports of Sophos Community login issues related to SophosID The following error page is being displayed: Resolved Issue has now been resolved, apologies for any inconveniences cased. For aff...

Tell us a little bit about your background  I was born in Ahmedabad, Gujarat and I hold a bachelor’s degree in Information technology from Nirma University. I am extremely passionate about...

Hi Sophos Community! On behalf of the Sophos Community Team, I sincerely hope all of you and your loved ones have been keeping healthy and staying safe. If you haven’t already seen it, Sophos has published a very useful “Keeping you secur...

Please note: The Sophos Community will be down for approximately 5 hours, starting at 1300 UTC. 

Hey Everyone,

Our ideas.sophos.com site currently offers a variety of login options. This is great for convenience, both for users, and unfortunately for spammers as well. In an effort to ultimately make it easier and better for everyone using the site, we'll be switching over to use Sophos ID exclusively. Basic email, Facebook, and Google logins will no longer be available, and only Sophos ID logins will be supported…

Hey Everyone,

Our top Community users for each product group leaderboard for Q1 2020 has been announced!

Each user will be awarded the 2020 Top Contributor of the Quarter award and receive a $10 gift certificate to The Sophos Store.

Note: Our leaderboard rewards program is outlined here.

Heartiest congratulations to the winners and our sincere thanks to everyone for your valuable contributions to our Sophos Community! 

Our Q1…

• Florentino Sanchez (FloSupport)- Sophos Community Manager
• Sean Kowalenko (seank)- Malware Incident Responder, Global Support Esca…

SophosID is migrating identity providers. As a result, you are required you to log in to any application using your SophosID before March 31, 2020 in order to maintain your current credentials.

Visit our Feedback on User Assistance group to suggest new content for our online help, startup guides, knowledge base and videos, or tell us how we can improve what we already have!

Who can participate?

All Sophos Community members!

Guidelines for suggestions

Product Documentation

• Built around product functionality (proactive how-to configuration and setup)
• Describes only standard setup and configuration in common …

Hey Everyone,

Happy New Year! With the start of 2020, we would like to thank each and everyone who contributed to our Sophos Community! 

We'd like to recognize and pass on our sincere thanks to the top 3 Sophos Community contributors for the year of 2019.

For their outstanding contributions and wonderful assistance, each user will be immortalized with the 2019 Top Contributor of the Year award and a $100 gift certificate…