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AP6 SHOWING OFFLINE

Wasiu Popoola 3 months ago

I have 6 units of AP6 and 3 of them are showing offline on Sophos Central. What could be the problem and the resolution.

Thanks, please

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Mayur Makvana 3 months ago +2 verified

Hello, Kindly refer to: docs.sophos.com/.../index.html

+1 Mayur Makvana 3 months ago

Hello,

Kindly refer to:

docs.sophos.com/.../index.html

Mayur Makvana
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0 Wasiu Popoola 3 months ago in reply to Mayur Makvana

Hi Mayur

Many thanks. Your comment useful in quqickly resolving the issue. I merely reset the devices using the reset button and it worked.
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0 Mayur Makvana 3 months ago in reply to Wasiu Popoola

Hello,

I am pleased to hear that we have been helpful resolving the issue.

Mayur Makvana
Technical Account Manager | Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall
Sophos Community | Product Documentation | Sophos Techvids | SMS
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