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How to monitor WAN and VPN outages?

Andrej Pirman

Hi,

we have problems on remote/branch offices with ISP, because PPPoE internet link is dropping sporadically, sometimes every few minutes, sometimes it is OK for whole month. Drop is not significant in time units, just a disconnect and reconnect usually, but VPN also drops and does not re-establish back. 

Now, with previous Draytek routers it was just a swift with an eye over dashboard, where WAN and VPN last uptimes were shown. I imediattely knew whether link is stable or not.

What about now with XGS-136 and XGS-87 in branch offices? I cannot find such an indicator anywhere, except detailed log examination, which takes time. Anybody have an idea maybe how could I simply see latest WAN and VPN links uptimes in XGS interface?



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  • +1

    You could configure a SD-WAN Gateway and Profile without using it. 

    It will ping / monitor whatever you want and how often you want and giving you SD-WAN Reports of up/downtimes. 

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    • 0 in reply to LuCar Toni

      Great idea! 

      As I do not know SD-WAN, just double checking what to do to just monitor:

      • Where I create SD-WAN Gateway? Under SD-WAN Route, or under Gateways?
      •  Inder SD-WAN PROFILES, I probably create new profile, select that only one WAN Gateway I have...what about lower section, which says about deactivating gateway? I do not want the only WAN gateway to be ever deactivated.

      • 0 in reply to Andrej Pirman

        Hi Andrej,

        You may check the following KB's for SD-WAN for more information.

        Erick Jan
        Community Support Engineer | Sophos Technical Support
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        • 0 in reply to Erick Jan

          Thank you, but there is no caption like "Create SD-WAN just for monitoring purposes", unfortunatelly. I do not want to create real SD-WAN, because I only have one single internet link.I just want to create part of SD-WAN, barely enough to just have graph and monitoring of Up/Down states of PPPoE internet link, as   suggested. But I do not want to setup too much or cause troubles.

          • 0 in reply to Andrej Pirman

            Gateways and SD-WAN Profiles are completely out of affect, as long as you are not using them in a SD-WAN Route. So you can setup a SD-WAN Profile with many Gateways, using the monitoring technique you want. 

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